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Don't forget your star performers

You’ve got to nourish and nurture your people in order to keep them! There’s a lifespan for every role in business, including customer service. Although we know it’s… http://calltraining.co.uk/latestnews/2014/12/dont-forget-your-star-performers/

Don't forget your star performers

You’ve got to nourish and nurture your people in order to keep them! There’s a lifespan for every role in business, including customer service. Although we know it’s… http://calltraining.co.uk/home-new/latestnews/2014/12/dont-forget-your-star-performers/

FIT helps Legal & General to award success

First Impression Training are celebrating with our client, Legal & General, after they won the coveted Insurer Claims Initiative of the Year category at the Insurance Times Awards (Tuesday 2 December 2014) at Battersea Evolution.
First Impression Training are celebrating with our client, Legal & General, after they won the coveted Insurer Claims Initiative of the Year category at the Insurance Times Awards… http://calltraining.co.uk/latest-news/fit-helps-legal-general-award-success/

Improve customer care through effective recruitment

Recruiting customer service staff presents several unique challenges. More than anything else, customer service staff need to be a good fit with the organisation – there… http://calltraining.co.uk/latestnews/2014/12/improve-customer-care-through-effective-recruitment/

Improve customer care through effective recruitment

Recruiting customer service staff presents several unique challenges. More than anything else, customer service staff need to be a good fit with the organisation – there… http://calltraining.co.uk/home-new/latestnews/2014/12/improve-customer-care-through-effective-recruitment/

FIT helps Legal & General to award success

First Impression Training are celebrating with our client, Legal & General, after they won the coveted Insurer Claims Initiative of the Year category at the Insurance Times Awards (Tuesday 2 December 2014) at Battersea Evolution.
http://calltraining.co.uk/home-new/latest-news/fit-helps-legal-general-award-success/

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