• South East 01622 761321
  • North West 01978 600105
  • South West 0118 4300150
  • North East 0191 6660108
  • Midlands 0121 4050510
Call back

Developing your people to enhance your customers experience

Category List


Tag List


Tag Cloud



Archive

Blog Search

Are your senior managers engaging with your teams?

Senior management do not always connect their vision with the output of their frontline operations when it comes to customer service training and people development, yet the… http://calltraining.co.uk/latestnews/2015/03/are-your-senior-managers-engaging-your-teams/

Are your senior managers engaging with your teams?

Senior management do not always connect their vision with the output of their frontline operations when it comes to customer service training and people development, yet the… http://calltraining.co.uk/home-new/latestnews/2015/03/are-your-senior-managers-engaging-your-teams/

Home New

Meet the FIT team View All Team Latest News View all news Our Service Guarantee We work to a set of key principles which underpin our training solutions and always… http://calltraining.co.uk/home-new/

How happy are your people?

It’s a sad fact that the happiness of staff often takes second place to the organisation’s demand for results. We need a committed and resilient workforce – people who have… http://calltraining.co.uk/latestnews/2015/03/how-happy-are-your-people/

How happy are your people?

It’s a sad fact that the happiness of staff often takes second place to the organisation’s demand for results. We need a committed and resilient workforce – people who have… http://calltraining.co.uk/home-new/latestnews/2015/03/how-happy-are-your-people/

FIT win in 2016 UK Corporate Excellence Awards

First Impression Training Ltd has been named a winner in Wealth & Finance International’s UK Corporate Excellence Awards 2016.
Following months of research and judging First Impression Training Ltd has been named a winner in Wealth & Finance International’s UK Corporate Excellence Awards 2016. The… http://calltraining.co.uk/latest-news/fit-win-2016-uk-corporate-excellence-awards/

FIT recognised for training excellence at ECCCSA 2015

The FIT team have been shortlisted as finalists within the 2015 European Contact Centre and Customer Service Awards (ECCCSA).
Once again the FIT team are back in the limelight having successfully been shortlisted as finalists within the 2015 European Contact Centre and Customer Service Awards… http://calltraining.co.uk/latest-news/ecccsa-2015/

FIT recognised for training excellence at ECCCSA 2015

Once again the FIT team are back in the limelight having successfully been shortlisted as finalists within the 2015 European Contact Centre and Customer Service Awards… http://calltraining.co.uk/home-new/latest-news/ecccsa-2015/

What does a "remarkable customer experience" really mean?

The way you engage with your customers and prospects is crucial in delivering a remarkable customer service experience and creating customer loyalty. It’s a tough… http://calltraining.co.uk/latestnews/2015/03/what-does-remarkable-customer-experience-really-mean/

What does a "remarkable customer experience" really mean?

The way you engage with your customers and prospects is crucial in delivering a remarkable customer service experience and creating customer loyalty. It’s a tough… http://calltraining.co.uk/home-new/latestnews/2015/03/what-does-remarkable-customer-experience-really-mean/

Here's just a few of the clients we've helped...