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Developing your people to enhance your customers experience
If price is a race to the bottom how are you taking advantage of the fact that 55% of customers will pay extra to guarantee a better service?
Have you had an influx of new customers lately? Are they knocking your door down? Are your phones ringing off the hook with new business?
Well, let me ask you. How… http://calltraining.co.uk/latestnews/2016/10/happy-chickens-lay-more-eggs/
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