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Developing your people to enhance your customers experience
What habits and behaviours make for a great Team Leader? Here's Maries view on the fundamental leadership traits guaranteed to have your team eating out of your hand.
You know the mistake many businesses make is that they take their best customer service representative, or telesales executive, and they promote them to team leader because… http://calltraining.co.uk/latestnews/2018/01/why-great-team-leaders-are-best-thing-sliced-bread/
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